There are no charges for collection. Please collect within 7 days of the auction ending, also call to arrange a day.
We will post out daily following each auction however please allow 3-7 working days for delivery in the UK and 10-14 days for overseas orders from your dispatch date. Whilst we hope all orders are delivered promptly we do have to rely on third-party couriers and customers should be understanding that delivery times are beyond our control.
All postage costs will include parcel tracking, note that we will find the best shipping option and prices for you via a courier comparison website we have used for many years now. Buyer’s should be aware we will act in their interest keeping postage charges to a minimum.
UK Customers: There is a minimum charge of £6.95 for any single item listed on the website and for combined postage the website charges £15.00 for multiple purchases up to 15 kilos in weight. Additional charges for shipping insurance may depend on the value of the shipment, a PayPal invoice will be sent if needed before dispatch.
Overseas Customers: All items have been given an individual packed weight when listed on the website, this is calculated at the checkout automatically and does not account for combined purchases. This may result in undercharging or overcharging if more than one item is ordered, however, when your order is packed, weighed, and measured, we find you the best rates available for a tracked insured service and refund back any overpayments made as soon as the parcel is booked in for collection. We also send you the receipt for the postage so you can see the price paid is the price charged.
Overseas buyers should be aware that the initial cost for shipping is always more expensive for the first item, it doesn’t seem to matter how small the item is, the courier will still charge a basic handling or starting rate to ship the first item. The cost for shipping is much better when multiple items are combined in one parcel, the website charges a maximum price of £50.00 for a box (for many countries – see below) weighing up to 15 kilos. Any overpayment is refunded to the buyer but also please be aware the parcel value can add to the costs to cover insurance.
*(Please note for orders placed that weigh over 15 kilos we will contact you regarding any additional postage charges)
EUROPE – Standard Charge for up to 15 KG in weight = £50.00
Overseas shipping (Brexit Changes) please read.
Goods leaving the UK for the EU will now be charged Import Duty & Import VAT at EU-set rates.
The recipient will be liable for these. Customs will contact the buyer directly with any charges that incur.
*Refusal to collect parcels for any reason resulting in them being returned to us by the courier causes additional risks to the buyer, as these are only insured to their original destination. Any loss of goods or damage caused by uncollected items will be charged from the payment made for the order.
Note also: Items returned from overseas by courier (for non-collection) will only be given as credit notes only (less shipping costs) due to the work involved in processing/packaging/handling these orders.
Returns can take anything from 6-8 weeks. These returned orders will be held as credit notes only and will only be processed once the parcel has been returned safely.
Parcels sent to Austria and Italy Business addresses require an EORI number even if the recipient is a private individual. If this cannot be provided please send it to a residential address instead or send a personal ID Number.
Canada, Australia USA, and Hong Kong courier prices do vary according to locations, etc. but generally, the best service is needed to ensure an express service which limits many problems.
*(Please note for orders placed that weigh over 15 kilos we will contact you regarding any additional postage